Phase 1 - Full Report

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Page 31 of 143

Introduction & Background York University’s Process Re-engineering and Service Enhancement (PRASE) project is intended to enable the enhancement of administrative services by developing more effective services and use of resources in support of York’s core mission in teaching, learning and public service. This report is PwC’s report to York University. It outlines the key opportunities identified during Phase 1 of the PRASE project. PwC 11/03/2011 32

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