PRASE

Phase 1 - Summary Report

Issue link: http://digital.yorku.ca/i/27256

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Table of Contents 1. Preface 2. Overview 3. Project Scope & Objectives 4. Approach 5. Strengths and Challenges 6. The Case for Change 7. Potential Service Delivery Model 8. Opportunities Identified 9. Transformation Roadmap 10. Next Steps 11. Conclusion PwC 11/03/2011 2

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